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Conversational AI (Chatbot)

Kaleitics Chatbot Platform “Assistant” chatbot is a platform that allows developers and non-technical users to collaborate on building conversational AI-powered assistants. Kaleitics assistant is a natural language interface for application capable of extracting knowledge from sentences and offers an API that takes a text or voice input and returns intents and entities. User can store responses in multiple formats (i.e. text, image, voice).

Kaleitics Assistant offers unique capabilities such as:

  • Allows User to define conversations flow using wizard.
  • Generate responses using Kaleitics NLP and AI engine (or Watson, Dialogflow, etc.)
  • Can be integrated with multiple messaging platforms.
  • User friendly development allows for a full functional conversation agent without having technical knowledge.
  • It shows number of sessions and queries per session.
  • Sessions shows each time a user interacts with agent.
  • Most frequently used intents.
  • It shows the number of sessions in which the intent was matched.
  • It gives count of the number of times the intent was used.
  • Also shows the exit percentage of sessions where a user exited the conversations.
  • Session flows shows the conversational paths between users and agent.
  • The percentage of all users that matched with intent.
  • The percentage of users that exited the intent.

Kaleitics Assistant allows for humans and AI work together to deliver the best customer experience. Assistant allows you to be available 24x7 to your customers needs. Kaleitics Assistant with the Kaleitics Advisory will lay a foundation for your conversational marketing strategy and increase sales. Kaleitics Assistant with it analytics features will allow you to gain insights into your customer behavior.

Kaleitics Assistant APIs allows you to extend many of your applications such as Customer Service; Marketing; Sales; IT Service Helpdesk; HR; etc.

Deploy Bot’s to increase digital workforce and deliver measurable business benefits right out of the gate in terms of cost reduction, greater accuracy, delivery speed, etc. Build a showcase that demonstrates the feasibility and ability to integrate humans with Bots + AI technologies and continue to add value across the organization Kaleitics Process Automation Solution-as-a-Service. Kaleitics RPA Platform will build the trust, credibility and confidence among all internal and external participants in increasing the Digital Workforce. Our right shore services provides you with capabilities to scale globally and economically at your desired “Speed-to-Value”.

  • Duration: Maximum 12 weeks

  • Fixed Fees: Right Shore Services

  • Scope: Demonstrate Business Value

  • Engagement Paradigm:

Honor over Hustle | Service over Sales | People over Profits